High-Performance Management

Privacy Policy

Introduction

Welcome to Profi Line SRL. / high-performance-management.com/ (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our website, purchase our products, or engage with our services, including but not limited to online management e-courses, books, and consulting services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an account on our website
  • Purchase products or services
  • Subscribe to our newsletters or updates
  • Participate in our courses, webinars, or other online activities
  • Contact us via email, chat, or other communication channels

This information may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Payment information (credit/debit card details)
  • Billing and shipping address
  • Course preferences and activity
  • Any other information you choose to provide

b. Usage Data

We collect data on how you interact with our website and services. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on them
  • Links clicked
  • Course progress and activity
  • Other diagnostic data

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Account Management: To create and manage your account, process your orders, and provide you with access to our courses and services.
  • Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
  • Payment Processing: To process payments for products and services, including securing transactions and detecting fraud.
  • Personalization: To tailor your experience on our website and recommend courses or services based on your interests and past activity.
  • Marketing and Communications: To send you promotional offers, newsletters, and updates. You can opt-out of these communications at any time.
  • Analytics and Improvements: To analyze website usage, monitor trends, and improve our offerings and services.
  • Compliance and Legal Obligations: To comply with legal requirements, enforce our terms of service, and protect our rights and the rights of others.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website, processing payments, providing customer support, and delivering our products and services. These vendors are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the terms of this Privacy Policy.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders, subpoenas, or government investigations.
  • Protection of Rights: We may share information to protect the rights, property, or safety of our users, our company, or others.

4. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
  • Objection: You can object to the processing of your personal information for certain purposes.
  • Portability: You can request that we transfer your personal information to another organization, where feasible.
  • Withdrawal of Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may occasionally update this Privacy Policy, Terms, Policies & Legal Resources to reflect changes in our practices, legal requirements, or other operational reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

high-performance-management.com/
iann.canan@gmail.com