Payment and Subscription Policy
- Introduction
This Payment and Subscription Policy (“Policy”) applies to all transactions conducted on our website (the “Site”) and governs the payment, billing, and subscription processes for our online management e-courses, books, consulting services, and any other products or services offered. By making a purchase or subscribing to our services, you agree to be bound by this Policy, our Terms, Policies & Legal Resources.
Please read this Policy carefully to understand your rights and obligations when making a purchase or subscribing to our services.
- Payment Terms
2.1 Accepted Payment Methods
We accept various payment methods to facilitate transactions, including but not limited to:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Bank Transfers (where applicable)
- Digital Wallets (such as Apple Pay, Google Pay)
- Other methods as may be added from time to time
Payments are processed securely using encryption technology, and we do not store your payment details on our servers. Your payment information is handled by our third-party payment processors, which comply with applicable laws and industry standards.
2.2 Billing Information
You are responsible for providing accurate and complete billing information, including your name, address, and payment method details. You must promptly update any changes to your billing information to ensure continuous service and avoid disruptions. Failure to provide accurate billing information may result in delays or the inability to process your transaction.
2.3 Pricing and Taxes
All prices for our products and services are listed on the Site and are subject to change without notice. The price you will be charged is the price displayed at the time of purchase, along with any applicable taxes. You are responsible for paying any taxes, duties, or other charges imposed by your local jurisdiction on your purchase.
2.4 Currency
All transactions on the Site are processed in USD or Euro unless otherwise specified. Currency conversion fees may apply if your payment method is not denominated in Currency, and you will be responsible for such fees.
2.5 Refund Policy
Our refund policy is governed by our Refund Policy, which outlines the terms and conditions under which you may be eligible for a refund. Please refer to the Refund Policy for details.
- Subscription and Auto-renewal Policy
3.1 Subscription Plans
We offer various subscription plans for our online management e-courses, consulting services, and other digital products (“Subscription Services”). Subscription plans may vary in duration (e.g., monthly, quarterly, annually) and benefits. Details of each subscription plan, including pricing, are available on the Site.
3.2 Auto-renewal
Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew at the end of the subscription term for the same duration at the then-current rate. By subscribing, you authorize us to charge your payment method on file for the renewal period.
3.3 Cancellation of Subscription
You may cancel your subscription at any time by accessing your account settings on the Site or by contacting our customer support team. Cancellations will take effect at the end of the current billing cycle, and you will continue to have access to the Subscription Services until the end of the period for which you have paid. You will not be entitled to a prorated refund for any unused portion of your subscription.
3.4 Changes to Subscription Plans
We reserve the right to modify, suspend, or discontinue any subscription plan at any time, with or without notice. If we change the terms of your subscription plan, we will notify you in advance. If you do not agree to the changes, you may cancel your subscription before the changes take effect. Continued use of the Subscription Services after the changes take effect constitutes your acceptance of the new terms.
- Failed Payments
If your payment method fails or if your account becomes past due, we may suspend or terminate your access to the Subscription Services. You agree to promptly update your payment information as necessary to avoid disruptions. We reserve the right to retry failed payments and may use collection agencies or legal action to recover any outstanding amounts.
- Free Trials and Promotional Offers
From time to time, we may offer free trials or promotional offers for our Subscription Services. Such offers are subject to the terms specified at the time of the offer. Free trials are available only to new subscribers and may not be combined with other offers. At the end of the trial period, your subscription will automatically renew at the regular rate unless you cancel before the trial ends.
- Chargebacks and Disputes
You agree to contact us first to resolve any payment issues or disputes before initiating a chargeback with your payment provider. Initiating a chargeback without first attempting to resolve the issue with us may be considered a breach of this Policy, and we reserve the right to terminate your account and pursue legal action if necessary.
- Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the revised Policy on the Site or by contacting you directly. Your continued use of our products or services after such changes have been made will constitute your acceptance of the revised Policy.
- Contact Information
If you have any questions or concerns about this Payment and Subscription Policy, please contact us at:
PROFI LINE SRL
Cluj-Napoca, Romania
iann.canan@gmail.com